Customer experiences about Bene Statera!®treatment
Customer survey Bene Statera! ® – Finnish Traditional Healing (Mobilizing Massage), 9 therapists across Finland, participated.
Trainer Tarja Tirkkonen; respondents 118 in Finland, 12 in Puerto de la Cruz = 130 responses.
All therapists trained by Tarja Tirkkonen, a total of 258 replies.
|1.How did the therapist receive you as a customer?||4.92||4.70|
|2. What impression did you get from the treatment centre?||4.67||4.46|
|3. How did the initial care arrangements for the treatment go?||4.73||4.62|
|4. How well did the treatment you received fit for your needs?||4.67||4.55|
|5. How did you find out the cause of your trouble?||4,33||4.14|
|6. How precisely was the therapist able to explain to you the cause of your trouble?||4.34||4.20|
|7. Evaluation of the therapist’s professionalism/knowledge||4.89||4.60|
|8. Evaluation of the trust created by the therapist||4.93||4.65|
|9. How adequate were the instructions given to you for follow-up care?||4.90||4,33|
|10. How adequate were the instructions given to you for prevention of your trouble?||4.21||4.19|
5=excellent 4=good 3=satisfactory 2=weak 1=poor
"There is always a good and warm atmosphere in therapy, and it is relaxed."
“I will give roses: Wonderful, professional, continually self-developing/educating therapist who knows her work."
"The therapist is an expert in her field."
“A person is received and treated as a whole, taking into account the well-being and the life situation."
”Thousands of roses.”
“I have always left with a good and relaxed feeling."
"I can recommend. The treatment works and the service is good. A functional and positive package."